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FAQs




About NovaShield :
How does NovaShield protect against new and unknown threats?
Why do I need NovaShield if I already have an Anti-Virus product?
How is NovaShield different?
From what type of threats does NovaShield protect me?
Is NovaShield compatible with Vista?
What will NovaShield do if it detects a malware program on my PC?
What is malware?
Is the NovaShield trial version different from the full version? If so, how?
Will NovaShield slow down my PC?
How do I schedule NovaShield scans to protect my PC?
My current Anti-Virus or Anti-Spyware recommends daily updates. How often will I need to update NovaShield?


NovaShield Anti-Malware :
What is included in a NovaShield software update?
How often will NovaShield, Inc. make updates available?
How often does NovaShield check for updates?
What if I’m not at my computer or not logged in when NovaShield checks for updates?
What does it mean when NovaShield quarantines malware that was running on my computer? Are quarantined items removed from my system?
What is the Whitelist and how is it useful?
What does the system health indicator tell me?
I have suspicious processes running. What do I do?
What is sent off my system when a threat or error is reported? Is there any sensitive information that is being sent?
Why does NovaShield want reports of threats and errors which occur on my system?
What is the difference between a trial version and subscription version of NovaShield?
Will NovaShield interfere with other security products?

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